1. Refund Policy Overview
Thank you for considering making a donation or sponsorship to Oz-Harmony Temple. Your support is essential to our mission. Please see our refund policy below to understand the circumstances under which we process refunds.

2. Donations and Sponsorships
Oz-Harmony Temple primarily collects donations and sponsorships to support our mission, initiatives and programs. We do not sell products or services.

3. Refunds
We have a strict no refund policy for donations and sponsorships. However, we understand that on rare occasions, a donation or sponsorship may be made by mistake or error. In such cases, we will consider a refund if you can provide clear evidence of the error.

4. Refund Processing Time
If you qualify for a refund under the conditions mentioned above, please allow approximately 45 days for your refund to be processed. This time frame is necessary for us to review your application, and if approved, for the funds to be processed and returned to your account.

5. How to request a refund
To request a refund due to an accidental or mistaken donation or sponsorship, please contact our donor support team via the contact form (select subject: ‘Refunds’) and be sure to provide all necessary details and proof of error. We will review your request and respond as soon as possible.

6. Get in touch
If you have any questions or concerns about our returns policy, please feel free to contact us via our contact form (just select ‘Returns’ from the list of topics and your inquiry will go to the appropriate person)